# Balance issues **URL:** \ **Category:** Technical Support\ **Created:** [February 26, 2024, 10:39pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948 "2024-02-26T22:39:31Z")\ **Posts on this page:** 9\ **Page:** 2
**Author:** ![Sherrin](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@Sherrin](https://forum.zcashcommunity.com/u/Sherrin)\ **Post date:** [March 5, 2024, 8:05pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/21 "2024-03-05T20:05:05Z")
Thank you for trying but I’m about to give up. I’ve tried everything. I wish I had never used this wallet as there is no support. ---
**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\ **Post date:** [March 5, 2024, 10:00pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/22 "2024-03-05T22:00:09Z")
I’m not sure what was missed. Everything you mentioned points to the wrong seed. I could get the UFVK but I don’t know if that would help with fully transparent transaction and if it’s a different set of addresses… ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [March 5, 2024, 11:08pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/23 "2024-03-05T23:08:29Z")
No support? What about @Autotunafish who has been trying to help you several times? Or me who suggested you check the address that your seed produces? > [@hanh](#): > > The funds are still at `t1dpKb692qNYnqp6nKyezZg4veaJPs7qphu`. If that’s supposed to be your wallet address then check that ywallet shows it. You can also go to any other transparent wallet or to [BIP39 - Mnemonic Code](https://iancoleman.io/bip39/) if you prefer. ---
**Author:** ![Sherrin](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@Sherrin](https://forum.zcashcommunity.com/u/Sherrin)\ **Post date:** [March 6, 2024, 12:16am UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/24 "2024-03-06T00:16:17Z")
I meant no official YWallet support. ---
**Author:** ![Regan](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@Regan](https://forum.zcashcommunity.com/u/Regan)\ **Post date:** [March 6, 2024, 11:20am UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/25 "2024-03-06T11:20:22Z")
@Sherrin check you inbox I just texted you ---
**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\ **Post date:** [March 6, 2024, 7:22pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/26 "2024-03-06T19:22:12Z")
Let us know how it goes ---
**Author:** ![xmauron](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/xmauron/32/27696_2.png) [@xmauron](https://forum.zcashcommunity.com/u/xmauron)\ **Post date:** [March 7, 2024, 1:13pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/27 "2024-03-07T13:13:38Z")
I decided to delete YWallet and only use unstoppable. YWallet started to show the wrong balance for me too. Don’t worry. YWallet is just buggy. It used to work fine until latest update. Relax ---
**Author:** ![xmauron](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/xmauron/32/27696_2.png) [@xmauron](https://forum.zcashcommunity.com/u/xmauron)\ **Post date:** [March 7, 2024, 2:33pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/28 "2024-03-07T14:33:20Z")
Try to restore on trust, if your original t address changed on YWallet. If you don’t remember your original t address, and really took a print screen, you’re doing something wrong. T address are very easy to restore in wallets. Worst case scenario you wrote the wrong address on Binance. That’s the only possibility if you have done everything right during the backup and restore. End my case here ---
**Author:** ![Clodius](https://avatars.discourse-cdn.com/v4/letter/c/8e7dd6/32.png) [@Clodius](https://forum.zcashcommunity.com/u/Clodius)\ **Post date:** [November 16, 2025, 6:54pm UTC](https://forum.zcashcommunity.com/t/balance-issues/46948/29 "2025-11-16T18:54:41Z")
Did you solve the problem? My balance isn’t showing up either. [Previous page](https://forum.zcashcommunity.com/t/balance-issues/46948.md?page=1)