# Extract private key from ywallet

**URL:** <https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014>\
**Category:** Technical Support\
**Created:** [September 20, 2022, 3:41pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014 "2022-09-20T15:41:22Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![lawzec](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lawzec/32/38094_2.png) [@lawzec](https://forum.zcashcommunity.com/u/lawzec)\
**Post date:** [September 20, 2022, 3:41pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/1 "2022-09-20T15:41:22Z")

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have a friend who didnt write down his seed phrase, and now looking to play more with ywallet.

i sent him zcash and ycash well before the zcash price populating as ycash balance problem.

he’s running on android and the balance wont show and when we go to the backup tab, the progress bar just keeping going…

any suggestions?

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<div class="post-metadata">

**Author:** ![lawzec](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lawzec/32/38094_2.png) [@lawzec](https://forum.zcashcommunity.com/u/lawzec)\
**Post date:** [September 20, 2022, 4:07pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/2 "2022-09-20T16:07:57Z")

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version: 1.2.13+283

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<div class="post-metadata">

**Author:** ![lawzec](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lawzec/32/38094_2.png) [@lawzec](https://forum.zcashcommunity.com/u/lawzec)\
**Post date:** [September 20, 2022, 4:13pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/3 "2022-09-20T16:13:16Z")

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![image000000](https://global.discourse-cdn.com/zcash/original/3X/9/7/9783cd2ec637e8263a3239f44e26e52c24e41883.png)  
note that this is the version with the ycash zcash population problem

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<div class="post-metadata">

**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [September 20, 2022, 9:14pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/4 "2022-09-20T21:14:44Z")

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Just to be clear, ‘didn’t write down his seed phrase’ implies what exactly?

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**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [September 20, 2022, 11:32pm UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/5 "2022-09-20T23:32:24Z")

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Reset the app

[https://ywallet.app/advanced/reset/](https://ywallet.app/advanced/reset/)

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<div class="post-metadata">

**Author:** ![lawzec](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lawzec/32/38094_2.png) [@lawzec](https://forum.zcashcommunity.com/u/lawzec)\
**Post date:** [September 21, 2022, 12:14am UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/6 "2022-09-21T00:14:59Z")

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doesn’t know his seed phrase

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<div class="post-metadata">

**Author:** ![lawzec](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lawzec/32/38094_2.png) [@lawzec](https://forum.zcashcommunity.com/u/lawzec)\
**Post date:** [September 21, 2022, 12:20am UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/7 "2022-09-21T00:20:09Z")

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Thanks. That likely is his only shot without some developer tools likely unavailable under any circumstances.

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<div class="post-metadata">

**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [September 21, 2022, 2:57am UTC](https://forum.zcashcommunity.com/t/extract-private-key-from-ywallet/43014/8 "2022-09-21T02:57:21Z")

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I must not be familiar with this type of error