# I got a payment in zcash but i didnt received the money

**URL:** <https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175>\
**Category:** zcashd client\
**Created:** [January 1, 2018, 12:04pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175 "2018-01-01T12:04:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![polepo](https://avatars.discourse-cdn.com/v4/letter/p/9f8e36/32.png) [@polepo](https://forum.zcashcommunity.com/u/polepo)\
**Post date:** [January 1, 2018, 12:04pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/1 "2018-01-01T12:04:52Z")

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I have been minning for days, but i didn’t received the last payment to my wallet. (I received the other payouts)

I got in the zcash web the payout: [Zcash Flypool - Zcash (ZEC) mining pool](https://zcash.flypool.org/miners/t1Q9jkrWnCoY6ENe4gsNvLZcuAYL2BjmGRd/payouts)

But i didn’t received the mail confirmation and i didn’t received the money.

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**Author:** ![johnwisdom](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/johnwisdom/32/5836_2.png) [@johnwisdom](https://forum.zcashcommunity.com/u/johnwisdom)\
**Post date:** [January 1, 2018, 12:59pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/2 "2018-01-01T12:59:38Z")

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What wallet are you using?

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**Author:** ![polepo](https://avatars.discourse-cdn.com/v4/letter/p/9f8e36/32.png) [@polepo](https://forum.zcashcommunity.com/u/polepo)\
**Post date:** [January 1, 2018, 5:09pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/3 "2018-01-01T17:09:51Z")

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A wallet from Kraken

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**Author:** ![Fireballseven](https://avatars.discourse-cdn.com/v4/letter/f/9fc348/32.png) [@Fireballseven](https://forum.zcashcommunity.com/u/Fireballseven)\
**Post date:** [January 1, 2018, 5:50pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/4 "2018-01-01T17:50:49Z")

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Hi,

There is an issue with Kraken just now not showing the ZEC. See my post below.

> [@ZCash deposits to Kraken from Flypool](https://forum.zcashcommunity.com/t/zcash-deposits-to-kraken-from-flypool/25182):
>
> Hi, Is anyone else missing recent mined payments to Kraken Zcash deposit wallet? I have 6 recent from today last night that flypool say have SNES but not hit my Kraken account yet… last successful was circa 1330 GMT yesterday.

F-7

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**Author:** ![Qqq2519](https://avatars.discourse-cdn.com/v4/letter/q/8dc957/32.png) [@Qqq2519](https://forum.zcashcommunity.com/u/Qqq2519)\
**Post date:** [January 1, 2018, 7:31pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/5 "2018-01-01T19:31:24Z")

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That problem is not for Kraken also for Poloniex. Noone of my payments to poloniex are deposited today

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**Author:** ![CitricAcid](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@CitricAcid](https://forum.zcashcommunity.com/u/CitricAcid)\
**Post date:** [January 2, 2018, 4:49pm UTC](https://forum.zcashcommunity.com/t/i-got-a-payment-in-zcash-but-i-didnt-received-the-money/25175/6 "2018-01-02T16:49:37Z")

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@polepo @Qqq2519

You should NOT be using an exchange as your mining wallet. Than can and will delay your transactions to make you want to move it off of their network.

if you must use an exchange, no more than one deposit in a 24 hour period. Even then it make take 7 or more hours for it to show up.