# My coins are gone- please help

**URL:** <https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263>\
**Category:** General\
**Created:** [April 21, 2019, 12:46am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263 "2019-04-21T00:46:57Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![sweetpuffer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@sweetpuffer](https://forum.zcashcommunity.com/u/sweetpuffer)\
**Post date:** [April 21, 2019, 12:46am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/1 "2019-04-21T00:46:57Z")

</div>

YesterdayI had 21 Zcash coins.  
I wake up today to have none … anyone know how this could happen?  
Please help  
I’ve been in contact with Exodus. Does not sound good; look’s like I’ve been hacked.  
Thanks for all the good answers though!

---

<div class="post-metadata">

**Author:** ![sweetpuffer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@sweetpuffer](https://forum.zcashcommunity.com/u/sweetpuffer)\
**Post date:** [April 21, 2019, 12:47am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/2 "2019-04-21T00:47:56Z")

</div>

I’m using Exodus Wallet … Have not sent any coins in about a 1 month

---

<div class="post-metadata">

**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [April 21, 2019, 3:49am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/3 "2019-04-21T03:49:20Z")

</div>

Best bet is to contact Exodus  
Whats the transaction hash? (How long have they been gone?)

---

<div class="post-metadata">

**Author:** ![boxalex](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/boxalex/32/14872_2.png) [@boxalex](https://forum.zcashcommunity.com/u/boxalex)\
**Post date:** [April 21, 2019, 6:55am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/4 "2019-04-21T06:55:54Z")

</div>

As said allready, without further information nobody here can check anything.

Contact Exodus, they have superb real live chat support and will investigate, check immediatly matters on a top notch level. Seriously, don’t hesitate to contact them, few programs have such good immediat support like Exodus.

---

<div class="post-metadata">

**Author:** ![ForeverCrypto](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@ForeverCrypto](https://forum.zcashcommunity.com/u/ForeverCrypto)\
**Post date:** [April 21, 2019, 4:23pm UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/5 "2019-04-21T16:23:26Z")

</div>

Maybe they have works on the platform, sometimes it happens that you can’t access the funds

---

<div class="post-metadata">

**Author:** ![user000](https://avatars.discourse-cdn.com/v4/letter/u/35a633/32.png) [@user000](https://forum.zcashcommunity.com/u/user000)\
**Post date:** [April 22, 2019, 11:57am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/6 "2019-04-22T11:57:05Z")

</div>

[https://zcash.tokenview.com/](https://zcash.tokenview.com/)  
Input your Zcash address and check your coins lose or not.

---

<div class="post-metadata">

**Author:** ![Aria](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@Aria](https://forum.zcashcommunity.com/u/Aria)\
**Post date:** [May 12, 2019, 8:11am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/7 "2019-05-12T08:11:50Z")

</div>

You must immediately write to the support service, as every minute is very important.

---

<div class="post-metadata">

**Author:** ![Marshmallow](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/marshmallow/32/12826_2.png) [@Marshmallow](https://forum.zcashcommunity.com/u/Marshmallow)\
**Post date:** [May 13, 2019, 12:49am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/8 "2019-05-13T00:49:16Z")

</div>

Have you solved your problem yet?

---

<div class="post-metadata">

**Author:** ![pajaro](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@pajaro](https://forum.zcashcommunity.com/u/pajaro)\
**Post date:** [May 13, 2019, 5:39am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/9 "2019-05-13T05:39:32Z")

</div>

Did you write to the support service?

---

<div class="post-metadata">

**Author:** ![pajaro](https://avatars.discourse-cdn.com/v4/letter/p/e480ec/32.png) [@pajaro](https://forum.zcashcommunity.com/u/pajaro)\
**Post date:** [May 13, 2019, 5:41am UTC](https://forum.zcashcommunity.com/t/my-coins-are-gone-please-help/33263/10 "2019-05-13T05:41:31Z")

</div>

It seems suspicious.
