# Please teach me how to follow a transaction **URL:** \ **Category:** Technical Support\ **Created:** [August 13, 2017, 4:26pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397 "2017-08-13T16:26:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![iapz](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@iapz](https://forum.zcashcommunity.com/u/iapz)\ **Post date:** [August 13, 2017, 4:26pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/1 "2017-08-13T16:26:06Z")
I have two payments from Flypool to Cryptonator that are missing. These are the TX as provided by Flypool. a65a57d06f4150dbd1d4ebd4ef554ec5b7ba1ed12c7f9d8e5a2533e9a30fdc96 f2755fb9900943c2c4b5bee68d851ccd4da0af1d8a6de2912368d5aa7b5da12a How can I trace these and find out whey they haven’t been completed. Thanks for any help. ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 13, 2017, 4:44pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/2 "2017-08-13T16:44:38Z")
> [@iapz](#): > > f2755fb9900943c2c4b5bee68d851ccd4da0af1d8a6de2912368d5aa7b5da12a They both have multiple hundreds of confirmations… I’m starting to not trust crypotnator much anymore… ---
**Author:** ![iapz](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@iapz](https://forum.zcashcommunity.com/u/iapz)\ **Post date:** [August 13, 2017, 5:39pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/3 "2017-08-13T17:39:14Z")
Ok, thanks. What’s the next step. I’m going to assume this isn’t a Flypool issue because the transactions are showing up in the block chain? Should I be getting hold of Cryptonator? Thanks again. ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 13, 2017, 6:47pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/4 "2017-08-13T18:47:49Z")
It’s pretty much the same thing that happened to me… I had flypool payments that were in my zcash4win wallet i made 4 transfers yesterday and somewhere between my private wallet and cryptonator the payments were lost… since you told me they posted a message about zcash just try to wait it out and see what happens… And if after they say the issue is resolved if your funds still are not there i would go ahead and contact support… but i will tell you i’ve been emailing them and they are extremely slow to respond… ---
**Author:** ![project](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/project/32/4959_2.png) [@project](https://forum.zcashcommunity.com/u/project)\ **Post date:** [August 16, 2017, 8:35am UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/5 "2017-08-16T08:35:47Z")
Any news? My deposit from Zcash4win to Cryptonator isn’t also showing up :). 45 confirmations but when i right click on the transaction and click ‘Show in block explorer’ it says: Page not found. If you entered a search query, make sure it was a valid account address (t-address), transaction hash, or block hash. Edit: Aah okey. Found a comment and i guess its time to play the waiting game. “idk if you have been paying attention to website. they say that they have sync problems on zcash wallet and it will be fixed Zcash wallet sync issues detected. Some transactions might not be reflected on your account. We are working on it. All missing transactions will be deposited once it is resolved.” ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 16, 2017, 3:35pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/6 "2017-08-16T15:35:10Z")
I ended up getting my 4 missing payments last night… hopefully everyone else’s showed up as well… Took almost 4 days for mine to post to they’re site… ---
**Author:** ![iapz](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@iapz](https://forum.zcashcommunity.com/u/iapz)\ **Post date:** [August 16, 2017, 4:02pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/7 "2017-08-16T16:02:41Z")
Just checked and mine had shown up as well. ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 16, 2017, 5:39pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/8 "2017-08-16T17:39:43Z")
I’m using Cryptonator, works fine, never missed payment all on time… what I dislike is the exchange fees they have ☹ ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 16, 2017, 5:40pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/9 "2017-08-16T17:40:49Z")
No issue between flypool → cryptonator for me … got 2 transactions today from today on time. ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 16, 2017, 5:41pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/10 "2017-08-16T17:41:38Z")
Yes i dislike the exchange fees as well… Back to missing payments though… Sent one over 2 hours ago still isn’t showing up as pending… Starting to grow tired of it… ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 19, 2017, 3:31pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/11 "2017-08-19T15:31:15Z")
Today I faced this issue, 2 transactions from flypool yet to show on cryptonator. ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 19, 2017, 4:27pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/12 "2017-08-19T16:27:27Z")
Same here… Sent a flypool payment from my wallet to they’re site yesterday at 11:40am still nothing… I’m about to stop using them and just keep funds in private wallet… ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 19, 2017, 4:32pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/13 "2017-08-19T16:32:45Z")
It is working for you? What private wallet you are using? ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 19, 2017, 5:36pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/14 "2017-08-19T17:36:36Z")
I’m using zcash4win and no I’m still missing the payment I sent to cryptonator… ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 19, 2017, 5:50pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/15 "2017-08-19T17:50:33Z")
Funny… Just receive the one which was transfered by flypool before 20min… but still to receive the older one which is from like 6 hours ago… ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 19, 2017, 5:59pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/16 "2017-08-19T17:59:32Z")
I don’t understand what’s going on with they’re zec deposits at all ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 19, 2017, 10:05pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/17 "2017-08-19T22:05:25Z")
Lol just received the missing transfer 😃 ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 19, 2017, 10:06pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/18 "2017-08-19T22:06:54Z")
same here about 30 mins ago i got my missing transfer from yesterday morning… i looked at the TX it had 750 confirmations on it 😂 ---
**Author:** ![WriteHow](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@WriteHow](https://forum.zcashcommunity.com/u/WriteHow)\ **Post date:** [August 19, 2017, 10:08pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/19 "2017-08-19T22:08:24Z")
Well, atleast glad to see everything is ok… I checked z2win and I don’t really like it. ---
**Author:** ![Hannibal](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hannibal/32/12866_2.png) [@Hannibal](https://forum.zcashcommunity.com/u/Hannibal)\ **Post date:** [August 19, 2017, 10:35pm UTC](https://forum.zcashcommunity.com/t/please-teach-me-how-to-follow-a-transaction/20397/20 "2017-08-19T22:35:05Z")
Thank you, Glad you got your payments as well…It’s a very bland wallet… That’s why i really wish exodus had support for Zcash but sadly it doesn’t because i was using JAXX but i read a few posts on here that warned against using it…