# Post your technical support queries here

**URL:** <https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044>\
**Category:** Technical Support\
**Created:** [November 14, 2023, 11:07am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044 "2023-11-14T11:07:06Z")\
**Posts on this page:** 20\
**Page:** 16

<div class="post-metadata">

**Author:** ![conradoplg](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/conradoplg/32/42878_2.png) [@conradoplg](https://forum.zcashcommunity.com/u/conradoplg)\
**Post date:** [November 18, 2025, 1:51pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/325 "2025-11-18T13:51:21Z")

</div>

You probably will need to load your wallet.dat in zcashd. Search the forums, there is another thread about that

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<div class="post-metadata">

**Author:** ![Shawn](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/shawn/32/187_2.png) [@Shawn](https://forum.zcashcommunity.com/u/Shawn)\
**Post date:** [November 21, 2025, 2:21am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/326 "2025-11-21T02:21:34Z")

</div>

A post was split to a new topic: [ZSA Question](https://forum.zcashcommunity.com/t/zsa-question/53293)

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<div class="post-metadata">

**Author:** ![UU.L](https://avatars.discourse-cdn.com/v4/letter/u/97f17d/32.png) [@UU.L](https://forum.zcashcommunity.com/u/UU.L)\
**Post date:** [November 19, 2025, 12:38pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/327 "2025-11-19T12:38:48Z")

</div>

Hello, I set up zcash shielded wallet on metamask, and deposit ZEC to my transparent address successfully. But after I have click shield, my account banlance tend to 0. Now It passed several days. How can I find my money back.

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<div class="post-metadata">

**Author:** ![cryptodude](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cryptodude](https://forum.zcashcommunity.com/u/cryptodude)\
**Post date:** [November 20, 2025, 2:31am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/328 "2025-11-20T02:31:59Z")

</div>

where exactly can i find the db file? what do to with this file when i found it? could explain maybe what you wanted to say?

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<div class="post-metadata">

**Author:** ![panther](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@panther](https://forum.zcashcommunity.com/u/panther)\
**Post date:** [November 20, 2025, 10:28am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/330 "2025-11-20T10:28:23Z")

</div>

Hi, I made a big error in sending USDT instead of USDC for ZEC trade on near intents through Zashi wallet. I hope I haven’t lost the funds. I hope I can either get the trade complete with the 5.72 ZEC or have the USDT refunded back to my cake wallet? Is there any help to fix this mistake? TX hash 0xd83fbe67915354437ac6bc6060836ada3a825ad6bacb83452f664ab93d8f4438

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<div class="post-metadata">

**Author:** ![pingpingpang001](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/pingpingpang001/32/41095_2.png) [@pingpingpang001](https://forum.zcashcommunity.com/u/pingpingpang001)\
**Post date:** [November 21, 2025, 2:03am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/331 "2025-11-21T02:03:11Z")

</div>

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

I wanna know why I cannot broadcast my transaction.  
The unspents are right and the private key is correct.  
My code can create tx by other addresses.

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<div class="post-metadata">

**Author:** ![Shawn](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/shawn/32/187_2.png) [@Shawn](https://forum.zcashcommunity.com/u/Shawn)\
**Post date:** [November 21, 2025, 2:20am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/332 "2025-11-21T02:20:39Z")

</div>

> [@pingpingpang001](#):
>
> I wanna know why I cannot broadcast my transaction.

If you want help you will need to explain what software you are using.

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<div class="post-metadata">

**Author:** ![dismad](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/dismad/32/18432_2.png) [@dismad](https://forum.zcashcommunity.com/u/dismad)\
**Post date:** [November 21, 2025, 2:32am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/333 "2025-11-21T02:32:56Z")

</div>

> [@pingpingpang001](#):
>
> 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

```bash
{
  "asm": "-92274688 2f8904f820ae056ee0c8bc56691d2126e4417e658250e375b9aa784131276489 OP_UNKNOWN OP_UNKNOWN OP_WITHIN 0 0 0 0 OP_TOALTSTACK 3045022100d146a2c3ea337c2783a11830b25f8e832bf5bdecf7a6482b572b8520ab71b2c702201b9472781834cf9cb11334bfddf9ba772431c44e6aa53504c3823ff1fd18111701 03f7b00a9e053303a289d805d993b968990a1c6185da67152a1bc4d7537424bde2 0 a67390db678f69c17e4478 [error]",
  "type": "nonstandard",
  "p2sh": "t3YW6J77qaUvNqLMYMmme684kENvrWRduwr"
}

```

Here is what zcashd sees

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<div class="post-metadata">

**Author:** ![pingpingpang001](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/pingpingpang001/32/41095_2.png) [@pingpingpang001](https://forum.zcashcommunity.com/u/pingpingpang001)\
**Post date:** [November 21, 2025, 8:29am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/334 "2025-11-21T08:29:49Z")

</div>

This tx is buil by my code. It is runing for years.Recently we found some transactions can not be broadcast.

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<div class="post-metadata">

**Author:** ![pingpingpang001](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/pingpingpang001/32/41095_2.png) [@pingpingpang001](https://forum.zcashcommunity.com/u/pingpingpang001)\
**Post date:** [November 21, 2025, 8:31am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/335 "2025-11-21T08:31:12Z")

</div>

May I know how to get the errors? I’m building the zcash source code now.Thank you very much

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<div class="post-metadata">

**Author:** ![dismad](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/dismad/32/18432_2.png) [@dismad](https://forum.zcashcommunity.com/u/dismad)\
**Post date:** [November 21, 2025, 3:06pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/336 "2025-11-21T15:06:32Z")

</div>

With zcashd you can use `decoderawtransaction` and `decodescript` but otherwise I’m not sure what your code is doing.

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<div class="post-metadata">

**Author:** ![Ted.Tatum](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/ted.tatum/32/42674_2.png) [@Ted.Tatum](https://forum.zcashcommunity.com/u/Ted.Tatum)\
**Post date:** [November 21, 2025, 3:26pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/337 "2025-11-21T15:26:21Z")

</div>

Hey! Ted from Tatum here, we’re trying to deploy the Zebra client for the Zcash blockchain, as the old client ZebraD will soon be obsolete. Our team is working on this, but during our analysis we found several questions regarding historical data that we’d like to discuss directly with the Zcash team. Who would be the best person to contact?  
Thanks fam!

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<div class="post-metadata">

**Author:** ![conradoplg](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/conradoplg/32/42878_2.png) [@conradoplg](https://forum.zcashcommunity.com/u/conradoplg)\
**Post date:** [November 21, 2025, 4:43pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/338 "2025-11-21T16:43:16Z")

</div>

Feel free to reach out over DMs here or whatever method you prefer (Discord, Signal…)

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<div class="post-metadata">

**Author:** ![Ted.Tatum](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/ted.tatum/32/42674_2.png) [@Ted.Tatum](https://forum.zcashcommunity.com/u/Ted.Tatum)\
**Post date:** [November 21, 2025, 5:39pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/339 "2025-11-21T17:39:08Z")

</div>

Hey Conrado,  
Thanks for getting back!

Do you use Telegram by any chance? That is what all my team is using.  
Here is my account @Ted29up

Have a great weekend ahead!

Ted Bloquet,  
Head of Community,  
Tatum

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<div class="post-metadata">

**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [November 25, 2025, 12:55pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/340 "2025-11-25T12:55:00Z")

</div>

You can attempt to launch Ywallet from the command line and then it may output a log of why it is crashing which may be helpful.

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<div class="post-metadata">

**Author:** ![nearlybroke](https://avatars.discourse-cdn.com/v4/letter/n/7ea924/32.png) [@nearlybroke](https://forum.zcashcommunity.com/u/nearlybroke)\
**Post date:** [November 28, 2025, 6:13pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/342 "2025-11-28T18:13:33Z")

</div>

I don’t remember where I got a figure for the size of the block chain on disk but it was lower than the 175GB I had spare. So I proceeded with syncronisation. But I’ve just run out of disk space.

Can someone tell me the current disk space requirement for the chain currently?

Thanks.

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<div class="post-metadata">

**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [November 28, 2025, 6:26pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/343 "2025-11-28T18:26:52Z")

</div>

It’s currently over 260GB

‘size\_on\_disk": 272012432412’

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<div class="post-metadata">

**Author:** ![nearlybroke](https://avatars.discourse-cdn.com/v4/letter/n/7ea924/32.png) [@nearlybroke](https://forum.zcashcommunity.com/u/nearlybroke)\
**Post date:** [November 29, 2025, 11:28am UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/344 "2025-11-29T11:28:59Z")

</div>

thanks.

is there any firm time frame for discontinuing sprout. all I have seen is ‘a few months’ and I have already used up a month getting to 58% and only once synchronized can I start trying out the pertinent cli commands/getting over the json formatting…

lastly!: is the minimum mining fee 0.00001 ?

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<div class="post-metadata">

**Author:** ![Shawn](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/shawn/32/187_2.png) [@Shawn](https://forum.zcashcommunity.com/u/Shawn)\
**Post date:** [November 29, 2025, 12:38pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/345 "2025-11-29T12:38:51Z")

</div>

> [@nearlybroke](#):
>
> any firm time frame for discontinuing sprout.

There is no firm date for Sprout pool itself to be depreciated, but Zcashd is being depreciated “soon” (early next year?) which will make it more difficult to move funds since most modern wallets do not support Sprout tx.

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<div class="post-metadata">

**Author:** ![Pet0007](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Pet0007](https://forum.zcashcommunity.com/u/Pet0007)\
**Post date:** [November 29, 2025, 7:23pm UTC](https://forum.zcashcommunity.com/t/post-your-technical-support-queries-here/46044/346 "2025-11-29T19:23:37Z")

</div>

I sent two payments to Zcash in quick succession and purchased Zcash. I then sealed the account. Now I don’t have access to my Zcash coins.

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