# Problems Receiving ZEC to Coinbase Exchange **URL:** \ **Category:** Technical Support\ **Created:** [June 8, 2022, 2:59am UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113 "2022-06-08T02:59:35Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Epsilon633](https://avatars.discourse-cdn.com/v4/letter/e/c37758/32.png) [@Epsilon633](https://forum.zcashcommunity.com/u/Epsilon633)\ **Post date:** [June 8, 2022, 2:59am UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/1 "2022-06-08T02:59:35Z")
Hello All, I hope someone can help me understand what is going on. When F2Pool pays out my ZEC mining proceeds, it usually goes to the blockchain then it gets forwarded on to my wallet. Here is an example of a successful “receive” and “send” transaction. ![Capture](https://global.discourse-cdn.com/zcash/original/3X/8/1/8146091e917120200cadd495f3e01317821069fa.jpeg) But then right after the NU5 upgrade, all of the transactions being sent by F2Pool are just hanging in the blockchain, they are not being forwarded to my wallet. Here is a link that shows all transactions and that all transactions after June 1 are not being forwarded. > **[Zcash / Address / t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD](https://blockchair.com/zcash/address/t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD)** > > Zcash address: t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD / Balance: 0.00000000 ZEC - Zcash Explorer Any help in understanding what is going on is much appreciated! ---
**Author:** ![gottabeJay](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@gottabeJay](https://forum.zcashcommunity.com/u/gottabeJay)\ **Post date:** [June 8, 2022, 3:54am UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/2 "2022-06-08T03:54:17Z")
Maybe use a different block explorer [https://zcashblockexplorer.com/address/t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD](https://zcashblockexplorer.com/address/t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD) It seems it went through ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [June 8, 2022, 6:40am UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/3 "2022-06-08T06:40:29Z")
They received funds but they can’t send it out. You can see it used to be “Received, Sent, Received, Sent, …”. But lately, it’s just “Received, Received, Received, …” ---
**Author:** ![Epsilon633](https://avatars.discourse-cdn.com/v4/letter/e/c37758/32.png) [@Epsilon633](https://forum.zcashcommunity.com/u/Epsilon633)\ **Post date:** [June 8, 2022, 1:18pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/4 "2022-06-08T13:18:49Z")
But even then, it shows the transactions being received with a balance on the blockchain but still not being forwarded. So is the problem with the blockchain or my receiving address? ---
**Author:** ![conradoplg](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/conradoplg/32/42878_2.png) [@conradoplg](https://forum.zcashcommunity.com/u/conradoplg)\ **Post date:** [June 8, 2022, 1:23pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/5 "2022-06-08T13:23:35Z")
Transactions don’t get “stuck in blockchain”. F2Pool seems to be receiving the coins but not paying them out. You will need to contact them ---
**Author:** ![Epsilon633](https://avatars.discourse-cdn.com/v4/letter/e/c37758/32.png) [@Epsilon633](https://forum.zcashcommunity.com/u/Epsilon633)\ **Post date:** [June 8, 2022, 2:25pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/6 "2022-06-08T14:25:36Z")
Not quite, F2Pool is sending the coins, my wallet in Coinbase is not receiving. So should i contact Coinbase? ---
**Author:** ![str4d](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/str4d/32/64_2.png) [@str4d](https://forum.zcashcommunity.com/u/str4d)\ **Post date:** [June 8, 2022, 2:30pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/7 "2022-06-08T14:30:38Z")
The “received” transactions being sent to the referenced address are all v5 transactions post-NU5. So the problem is that the receiving wallet doesn’t yet support v5 transactions. > [@Epsilon633](#): > > Not quite, F2Pool is sending the coins, my wallet in Coinbase is not receiving. So should i contact Coinbase? If you’re mining to an exchange deposit address, then this exactly explains it. Coinbase are still working through NU5 issues (as mentioned [here](https://forum.zcashcommunity.com/t/ecc-update-may-2022/42098)), so it is likely that the workflow you were implicitly relying on (F2Pool creates transaction sending transparent coinbase to Coinbase’s wallet, then Coinbase creates the protocol-required shield-coinbase transaction) is currently disabled. The solution here is to not use an exchange address as a miner address. Doing so completely removes your ability to do anything yourself (in fact, you are never in direct control of the ZEC yourself), so all you can do is wait. ---
**Author:** ![Epsilon633](https://avatars.discourse-cdn.com/v4/letter/e/c37758/32.png) [@Epsilon633](https://forum.zcashcommunity.com/u/Epsilon633)\ **Post date:** [June 8, 2022, 2:47pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/8 "2022-06-08T14:47:23Z")
That makes a lot of sense. Thank you for your input, much appreciated! ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [June 8, 2022, 3:40pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/9 "2022-06-08T15:40:10Z")
> [@Epsilon633](#): > > [https://blockchair.com/zcash/address/t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD](https://blockchair.com/zcash/address/t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD) t1XAeLjHHnhXhH2nUv4dmjx2FYVp3nV4gDD is F2Pool address or your coinbase wallet? ---
**Author:** ![Epsilon633](https://avatars.discourse-cdn.com/v4/letter/e/c37758/32.png) [@Epsilon633](https://forum.zcashcommunity.com/u/Epsilon633)\ **Post date:** [June 8, 2022, 6:08pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/10 "2022-06-08T18:08:09Z")
It’s a Coinbase wallet. ---
**Author:** ![silentfudge](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@silentfudge](https://forum.zcashcommunity.com/u/silentfudge)\ **Post date:** [August 16, 2024, 5:47pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/11 "2024-08-16T17:47:09Z")
can someone confirm if coinbase allow buying zcash directly with debit card, or did they delist it because i don’t have the option ! is it only allowed in some countries and not in others ? does binance have the option to convert some crypto to zcash ? i am struggling to find any answer toward these questions ---
**Author:** ![dismad](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/dismad/32/18432_2.png) [@dismad](https://forum.zcashcommunity.com/u/dismad)\ **Post date:** [August 17, 2024, 7:13pm UTC](https://forum.zcashcommunity.com/t/problems-receiving-zec-to-coinbase-exchange/42113/12 "2024-08-17T19:13:37Z")
> [@silentfudge](#): > > can someone confirm if coinbase allow buying zcash directly with debit card Can confirm. Whether this is allowed _on your account_ depends on many factors which are unfortunate.