# Trouble with Poloniex

**URL:** <https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296>\
**Category:** Mining Support\
**Created:** [December 16, 2017, 7:47pm UTC](https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296 "2017-12-16T19:47:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![YonhPal](https://avatars.discourse-cdn.com/v4/letter/y/d9b06d/32.png) [@YonhPal](https://forum.zcashcommunity.com/u/YonhPal)\
**Post date:** [December 16, 2017, 7:47pm UTC](https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296/1 "2017-12-16T19:47:28Z")

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![Sin título](https://global.discourse-cdn.com/zcash/original/2X/e/edcbdfc09e8233a26fd5f4840a4b337977aec5be.png)

Disabled the deposits and withdrawals in poloniex since this morning, Poloniex argues that they are problems of the Zcash platform, ¿ what does think the developer team about this ?, I send some zcash and they were in the air.

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**Author:** ![lubu](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/lubu/32/5169_2.png) [@lubu](https://forum.zcashcommunity.com/u/lubu)\
**Post date:** [December 16, 2017, 8:19pm UTC](https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296/2 "2017-12-16T20:19:12Z")

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seems their issue only.  
I have exchanged 12ZEC to BTC today without problem, but not in Poloniex of course  
convert via [shapeshift.io](http://shapeshift.io) and using zcash4win wallet

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**Author:** ![jahomi](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jahomi](https://forum.zcashcommunity.com/u/jahomi)\
**Post date:** [December 17, 2017, 4:05am UTC](https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296/3 "2017-12-17T04:05:16Z")

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I have the same problem, same message and not active deposit off zcash. How soon solved problems with 15.12.17 no enrollments.

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**Author:** ![CitricAcid](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@CitricAcid](https://forum.zcashcommunity.com/u/CitricAcid)\
**Post date:** [December 17, 2017, 4:13am UTC](https://forum.zcashcommunity.com/t/trouble-with-poloniex/24296/4 "2017-12-17T04:13:25Z")

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Its bull… they did this a couple months ago and drove the price of Zcash down. They said there was an issue that only the Zcash team could resolve… and automagically after a few weeks it was up and running again and Poloniex never once contacted Zcash or received said fix was needed to make it work again.