# WinZEC Tips, Tricks and Troubleshooting

**URL:** <https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529>\
**Category:** Technical Support\
**Created:** [October 8, 2018, 4:50pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529 "2018-10-08T16:50:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![garethtdavies](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/garethtdavies/32/210_2.png) [@garethtdavies](https://forum.zcashcommunity.com/u/garethtdavies)\
**Post date:** [October 8, 2018, 4:50pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/1 "2018-10-08T16:50:57Z")

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In the anticipation of a flood of new users 😃 I’ve thrown together some tips and tricks for installing, updating and debugging WinZEC as well as some complementary [screencasts](https://vimeo.com/album/5458178). Let me know if you think anything is missing or wrong as I’ll gladly edit.

> **[WinZEC Tips, Tricks and Troubleshooting](https://garethtdavies.medium.com/winzec-tips-tricks-and-troubleshooting-cde242848457)**
>
> WinZEC (formerly Zcash4Win) was the first port of the official Zcash client (known as zcashd) to Windows. As a result, it still powers a…

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**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [October 8, 2018, 5:27pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/2 "2018-10-08T17:27:36Z")

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That is fantastic! Btw Happy Canadian Thanksgiving! 🤗

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**Author:** ![johnwisdom](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/johnwisdom/32/5836_2.png) [@johnwisdom](https://forum.zcashcommunity.com/u/johnwisdom)\
**Post date:** [October 8, 2018, 5:28pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/3 "2018-10-08T17:28:08Z")

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You rock so bad Gareth!  
And your voice is wonderful 😃

Big big up mate!

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**Author:** ![Uche32](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/uche32/32/11569_2.png) [@Uche32](https://forum.zcashcommunity.com/u/Uche32)\
**Post date:** [October 8, 2018, 6:16pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/4 "2018-10-08T18:16:48Z")

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Great job! Do I hear a miner in the background? 😃

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**Author:** ![desertrold1](https://avatars.discourse-cdn.com/v4/letter/d/f1d935/32.png) [@desertrold1](https://forum.zcashcommunity.com/u/desertrold1)\
**Post date:** [October 10, 2018, 6:28pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/6 "2018-10-10T18:28:22Z")

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I think it would be enormously helpfull, to tell people, that WinZEC only works correctly on Win10. I lost funds myself due to a glitch when working on a Win7 machine. Radix already told me, that WinZEC is only safe when used on a Win10 machine. Yet nobody seems to say that.

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**Author:** ![garethtdavies](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/garethtdavies/32/210_2.png) [@garethtdavies](https://forum.zcashcommunity.com/u/garethtdavies)\
**Post date:** [October 10, 2018, 6:36pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/7 "2018-10-10T18:36:42Z")

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I didn’t actually know that was the case. I’m curious how it would result in a loss of funds though (over say just not working).

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**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 10, 2018, 6:46pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/8 "2018-10-10T18:46:44Z")

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and Win2k16 Server…I’ll put that on the site with next update

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**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 10, 2018, 6:47pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/9 "2018-10-10T18:47:19Z")

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the “not working” was iirc that their wallet.dat and block db got corrupted ☹

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**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 10, 2018, 6:48pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/10 "2018-10-10T18:48:00Z")

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I’m working on the next release for Sapling, its gotta download new parameter files, ugh

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**Author:** ![garethtdavies](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/garethtdavies/32/210_2.png) [@garethtdavies](https://forum.zcashcommunity.com/u/garethtdavies)\
**Post date:** [October 10, 2018, 7:03pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/11 "2018-10-10T19:03:03Z")

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> [@anon47418038](#):
>
> I’m working on the next release for Sapling, its gotta download new parameter files, ugh

Yeh. Are you planning to support Sapling addresses as the default `z_getnewaddress` is still going to be Sprout?

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**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [October 10, 2018, 7:45pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/12 "2018-10-10T19:45:22Z")

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Funny mine only works on 7, huh…

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**Author:** ![NickP](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@NickP](https://forum.zcashcommunity.com/u/NickP)\
**Post date:** [October 15, 2018, 2:08pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/13 "2018-10-15T14:08:51Z")

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All this is well and good but… when will you support wallet encryption??

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**Author:** ![garethtdavies](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/garethtdavies/32/210_2.png) [@garethtdavies](https://forum.zcashcommunity.com/u/garethtdavies)\
**Post date:** [October 15, 2018, 5:57pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/14 "2018-10-15T17:57:49Z")

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Looks like they are working on it e.g. [Using locked encrypting wallet produces misleading error message "HD seed not found" · Issue #3589 · zcash/zcash · GitHub](https://github.com/zcash/zcash/issues/3589)

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<div class="post-metadata">

**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 15, 2018, 7:35pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/15 "2018-10-15T19:35:21Z")

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there might be an interim release before that, as 1.1.2 is gonna self-deprecate VERY SOON

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<div class="post-metadata">

**Author:** ![str4d](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/str4d/32/64_2.png) [@str4d](https://forum.zcashcommunity.com/u/str4d)\
**Post date:** [October 15, 2018, 8:13pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/16 "2018-10-15T20:13:50Z")

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As a regular reminder, wallet encryption in `zcashd` is a developer-only experimental feature. As with all experimental features, there is **no** guarantee that future `zcashd` releases will be compatible with the current implementation. If you choose to manually enable wallet encryption, you will likely need to manually migrate (by creating a new wallet and exporting/importing your keys) if and when it finishes being an experimental feature.

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<div class="post-metadata">

**Author:** ![NickP](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@NickP](https://forum.zcashcommunity.com/u/NickP)\
**Post date:** [October 16, 2018, 12:59pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/17 "2018-10-16T12:59:20Z")

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So the same as zec4win. Don’t get me wrong. I like the new WinZec but the lack of encryption will many windows users to question the safety of their funds and go somewhere else. Linux is not for everyone.  
I do hope more attention is put toward it soon.  
Thanks for your reply.

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<div class="post-metadata">

**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 16, 2018, 3:20pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/18 "2018-10-16T15:20:56Z")

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I agree about the perception of an encrypted wallet.dat being important to users, but consider something Zooko pointed out on twitter a long time ago…if an attacker can execute code on your machine to grab your wallet.dat, they are in a position to just wait for you to launch the wallet in question and grab the encryption password via a keylogger and then ship it off with the wallet.dat file

The moral of which is to only run wallets on clean machines that are used for no other purpose, which isn’t practical for most users ☹

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<div class="post-metadata">

**Author:** ![NickP](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@NickP](https://forum.zcashcommunity.com/u/NickP)\
**Post date:** [October 16, 2018, 7:41pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/19 "2018-10-16T19:41:14Z")

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Sometimes adjusting to public perception is a good business decision.

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<div class="post-metadata">

**Author:** ![anon47418038](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@anon47418038](https://forum.zcashcommunity.com/u/anon47418038)\
**Post date:** [October 16, 2018, 8:37pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/20 "2018-10-16T20:37:15Z")

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oh i know, once wallet encryption is “non-experimental” and it can be counted on to not need keys imported to a fresh wallet.dat, I DO plan on adding it

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<div class="post-metadata">

**Author:** ![NickP](https://avatars.discourse-cdn.com/v4/letter/n/e79b87/32.png) [@NickP](https://forum.zcashcommunity.com/u/NickP)\
**Post date:** [October 16, 2018, 8:41pm UTC](https://forum.zcashcommunity.com/t/winzec-tips-tricks-and-troubleshooting/31529/21 "2018-10-16T20:41:34Z")

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I will be waiting 🙂 until then, I do know how to use linux.  
Thanks for your reply.

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