# YWallet technical support

**URL:** <https://forum.zcashcommunity.com/t/ywallet-technical-support/45569>\
**Category:** Ywallet\
**Created:** [September 5, 2023, 8:15am UTC](https://forum.zcashcommunity.com/t/ywallet-technical-support/45569 "2023-09-05T08:15:58Z")\
**Posts on this page:** 1\
**Showing post:** 98

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**Author:** ![synbi](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@synbi](https://forum.zcashcommunity.com/u/synbi)\
**Post date:** [November 27, 2025, 6:00pm UTC](https://forum.zcashcommunity.com/t/ywallet-technical-support/45569/98 "2025-11-27T18:00:10Z")

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Hello. I had received transfer in Zcash in ywallet as Transparent. When I try to withdraw it, it is saying the following Errors on the pictures. I am sending to other Transparent address and it is not working since the last 24 hours. Any recommendation how to withdraw the funds from that wallet to other Transparent address, where I can exchange it for other currency?

 ![Z3](https://global.discourse-cdn.com/zcash/original/3X/6/4/648148206d9c48befe3ef622c7935823c1aafda8.png)

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