# Zcash stuck in a wallet? Check here!

**URL:** <https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752>\
**Category:** Technical Support\
**Created:** [December 16, 2024, 11:19am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752 "2024-12-16T11:19:47Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![BarryAllen](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/barryallen/32/37102_2.png) [@BarryAllen](https://forum.zcashcommunity.com/u/BarryAllen)\
**Post date:** [April 23, 2025, 11:16am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/106 "2025-04-23T11:16:56Z")

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I had sent Zcash from an unshielded address to my Ledger Wallet. This address started with t1, which means unshielded for me. So as far as I know, this cannot be the problem.

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**Author:** ![pacu](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/pacu/32/15383_2.png) [@pacu](https://forum.zcashcommunity.com/u/pacu)\
**Post date:** [April 23, 2025, 11:39am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/107 "2025-04-23T11:39:51Z")

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Hello @BarryAllen! It could be the cases that you have transparent UTXOs that come from shielded inputs and that the Ledger algorithm for meeting the amount you are trying to transfer is picking those up and that’s when it all goes wrong. If you go to the advanced mode you can switch how ledger will pick your funds. also you should because by default ledger pays too much Zats per bytes and your fees will be higher than needed anyway

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**Author:** ![CoolGuy](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@CoolGuy](https://forum.zcashcommunity.com/u/CoolGuy)\
**Post date:** [April 23, 2025, 2:00pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/108 "2025-04-23T14:00:47Z")

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Wow, I’m shocked that issues like this are still occurring….I encountered a similar issue about 6 months ago.. not good prospects for Zcash at all.

I know it’s a ledger issue but ledger is so popular. How can this be prevented next time?

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**Author:** ![pacu](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/pacu/32/15383_2.png) [@pacu](https://forum.zcashcommunity.com/u/pacu)\
**Post date:** [April 23, 2025, 5:31pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/109 "2025-04-23T17:31:35Z")

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What if I told you part of this has been a problem since NU5 🥶 It was thanks to Zcashers and the adaptation skills that these problems’ impact were minimized

We are working on paving a new road with Ledger so these problems are thing of the past.

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**Author:** ![Gnocco](https://avatars.discourse-cdn.com/v4/letter/g/3bc359/32.png) [@Gnocco](https://forum.zcashcommunity.com/u/Gnocco)\
**Post date:** [September 30, 2025, 5:49pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/110 "2025-09-30T17:49:14Z")

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@hanh I tried to use the sweep function to recover my zcash from my old ZEC lite wallet and it says “not enough funds to pay for the fees” but there should be plenty in both the lost wallet and the one I am transferring to. Any suggestions?

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**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\
**Post date:** [September 30, 2025, 6:24pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/111 "2025-09-30T18:24:05Z")

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The fee is determined by the amount of notes being combined as enforced by zip317. Each one costs 0.00005. Any note less than this value cannot currently be spent. It could be another problem but this is otherwise a classic issue.

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**Author:** ![Jiggytom](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/jiggytom/32/40035_2.png) [@Jiggytom](https://forum.zcashcommunity.com/u/Jiggytom)\
**Post date:** [October 13, 2025, 12:57am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/112 "2025-10-13T00:57:39Z")

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I’m also having trouble sending ZEC from an old t address on ledger nano x. When I go to broadcast, it just gets stuck on the last step, and the zcash app on the device itself seems to exit (no errors). Then it just spins on Ledger Live. Anyone else seeing that?

What’s the best path forward?

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**Author:** ![Jiggytom](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/jiggytom/32/40035_2.png) [@Jiggytom](https://forum.zcashcommunity.com/u/Jiggytom)\
**Post date:** [October 13, 2025, 1:09am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/113 "2025-10-13T01:09:09Z")

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Hmm, I was actually able to get one to send right now using coin control. Even though I put something like 0.1 ZEC to send, it by default had all my UTXOs selected in coin control - no idea why. Is that a ledger bug? Wasn’t expecting that? So I unselected all, and selected a few at the top to cover the 0.1, and then I was able to sign and send!

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**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 13, 2025, 1:55am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/114 "2025-10-13T01:55:35Z")

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It could be because the Ledger isn’t capable of handling too many inputs. The app crashed silently on the device.

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**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 20, 2025, 7:03pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/115 "2025-10-20T19:03:28Z")

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I have a secret-extended-main key from an old zcashd full node I ran. I imported the key to ywallet that is now fully synced and when I attempt to send the zcash balance it does not work and just gets struck at the send screen (appears to be attempting to broadcast the transaction?).

I also tried sweeping from the secret-extended-key to a transparent address and ywallet does not recognize the private key (gives an “invalid key” response).

I want to send my zcash to a new wallet where it is usable. How do I do this?

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<div class="post-metadata">

**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 20, 2025, 7:13pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/118 "2025-10-20T19:13:32Z")

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use zkool.

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<div class="post-metadata">

**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 20, 2025, 11:21pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/119 "2025-10-20T23:21:11Z")

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I’ve restored to zkool and when attempting to send I receive this message

 ![image](https://global.discourse-cdn.com/zcash/original/3X/e/a/eac88fa44cb6337b4ea1f9d4732556340bc441ad.png)

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<div class="post-metadata">

**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 20, 2025, 11:37pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/120 "2025-10-20T23:37:28Z")

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Looks like a bug. Let me check.

Edit: Seems to work fine…

[](https://www.youtube.com/watch?v=HpeO1G_LRBU)

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<div class="post-metadata">

**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 21, 2025, 12:19am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/121 "2025-10-21T00:19:43Z")

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Ok well is there another wallet I can try? I don’t know how to fix this I’m not technical.

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<div class="post-metadata">

**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 21, 2025, 12:22am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/122 "2025-10-21T00:22:58Z")

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i added a step by step video.

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<div class="post-metadata">

**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 21, 2025, 12:26am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/123 "2025-10-21T00:26:47Z")

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Yes I’ve followed all of the same steps. My secret-extended-main key address emerged around 900k block height. I put in 100k birth height to restore the wallet - perhaps this impacted? My balance is appears in the wallet and is fully synced - I just get that issue when I attempt to send. I’m running windows and used cursor to compile zkool as I don’t know how to myself so perhaps this impacted something?

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<div class="post-metadata">

**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 21, 2025, 12:28am UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/124 "2025-10-21T00:28:52Z")

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100k is too low

**Sapling activated at 419200. Put something like 500k.**

why don’t you donwload the binary release for windows?

> **[Release zkool: v6.5.1 · hhanh00/zkool2](https://github.com/hhanh00/zkool2/releases/tag/zkool-v6.5.1)**
>
> 6.5.1 (2025-10-17)
> Bug Fixes
> 
> build script for iso (#636) (bd6e3b3)
> support ledger memos (#632) (c5677dd)

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<div class="post-metadata">

**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 21, 2025, 2:41pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/125 "2025-10-21T14:41:16Z")

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Tried all of this and still getting the same error…

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<div class="post-metadata">

**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\
**Post date:** [October 21, 2025, 4:07pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/126 "2025-10-21T16:07:32Z")

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I dunno then. I’d need a video recording to investigate further ( **redact any sensitive data** ).

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<div class="post-metadata">

**Author:** ![abq47709](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@abq47709](https://forum.zcashcommunity.com/u/abq47709)\
**Post date:** [October 21, 2025, 6:14pm UTC](https://forum.zcashcommunity.com/t/zcash-stuck-in-a-wallet-check-here/49752/127 "2025-10-21T18:14:25Z")

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It won’t let me upload a video and I can’t add links to my posts paste the below

youtu.be/\_Vn14SvSIU4

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