# Проблема с поступлением Zcash

**URL:** <https://forum.zcashcommunity.com/t/zcash/25132>\
**Category:** Russian\
**Created:** [December 30, 2017, 8:32pm UTC](https://forum.zcashcommunity.com/t/zcash/25132 "2017-12-30T20:32:37Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![CitricAcid](https://avatars.discourse-cdn.com/v4/letter/c/cc9497/32.png) [@CitricAcid](https://forum.zcashcommunity.com/u/CitricAcid)\
**Post date:** [December 31, 2017, 5:08am UTC](https://forum.zcashcommunity.com/t/zcash/25132/2 "2017-12-31T05:08:23Z")

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best thing to do is open a trouble ticket with where you sent it from and who you sent it to (with the tx ID)

also

> [@Common Questions and Answers](https://forum.zcashcommunity.com/t/common-questions-and-answers/23975):
>
> Feel free to link to this whenever a question on this list is asked. I don’t mind keeping the list up to date if something is asked repeatedly. Just let me know and I’ll edit this first post and add it. I personally don’t like to feel like I’m snapping at someone because they asked the same question someone else asked an hour ago or the day before, so I’m hoping this will take the strain off some of the regulars who try to help out as much as they can slight_smile Last Updated: Feb 2nd, 2018 …

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