# ZEC balance did not show on Ledger Live **URL:** \ **Category:** Technical Support\ **Created:** [February 28, 2023, 12:45pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115 "2023-02-28T12:45:43Z")\ **Posts on this page:** 11\ **Page:** 2
**Author:** ![Teddd](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/teddd/32/26998_2.png) [@Teddd](https://forum.zcashcommunity.com/u/Teddd)\ **Post date:** [March 7, 2023, 11:29am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/22 "2023-03-07T11:29:38Z")
I am new to Y wallet, is it safe to use? And is there a relationship between ycash and ywallet? ---
**Author:** ![Autotunafish](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/autotunafish/32/7827_2.png) [@Autotunafish](https://forum.zcashcommunity.com/u/Autotunafish)\ **Post date:** [March 7, 2023, 2:31pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/23 "2023-03-07T14:31:12Z")
> [@Announcing Ycash, The First "Friendly Fork" of the Zcash Blockchain](https://forum.zcashcommunity.com/t/announcing-ycash-the-first-friendly-fork-of-the-zcash-blockchain/33162): > > Introduction [Important Note: The Ycash project is completely independent from both the Electric Coin Company and the Zcash Foundation.] At block height 570,000 of the Zcash blockchain (approximately July 18, 2019), we will launch Ycash, the first “[Friendly Fork](https://z.cash/blog/future-friendly-fork/)” of the Zcash blockchain. Because Ycash is a chain fork of Zcash, everyone holding Zcash at the time of the fork will receive the exact same amount of Ycash. (Note: To ensure that you get your Ycash, you must possess your Zcash private… ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [March 8, 2023, 12:42am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/24 "2023-03-08T00:42:39Z")
YWallet is the official wallet for Ycash and the recommended wallet for Zcash by many users. It is the featured wallet on the Zcash website. > **[Wallets - Zcash](https://z.cash/wallets/)** > > Store your Zcash in a digital wallet, and keep your money safe, private and within your control. Browse and compare popular desktop, mobile and hardware wallets that are Zcash compatible. Disclaimer: I wrote it. ---
**Author:** ![gottabeJay](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@gottabeJay](https://forum.zcashcommunity.com/u/gottabeJay)\ **Post date:** [March 8, 2023, 12:52am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/25 "2023-03-08T00:52:42Z")
Ywallet had a security audit. I recommend reading it in full. > **[YWallet Audit Results Published](https://zecsec.com/posts/ywallet-audit-published/)** > > In October of last year, I reviewed YWallet for security and privacy issues. This was the first audit I performed for the Zcash Ecosystem Security grant. > Today, the final report is being made available to the Zcash community at the link below. > The... ---
**Author:** ![zkcroc](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/zkcroc/32/26962_2.png) [@zkcroc](https://forum.zcashcommunity.com/u/zkcroc)\ **Post date:** [March 9, 2023, 5:57am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/26 "2023-03-09T05:57:13Z")
This seems to be resolved now, my ledger live balance is updating and receiving zcash fine. ---
**Author:** ![eth03](https://avatars.discourse-cdn.com/v4/letter/e/a5b964/32.png) [@eth03](https://forum.zcashcommunity.com/u/eth03)\ **Post date:** [March 9, 2023, 6:29am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/27 "2023-03-09T06:29:04Z")
Hi, I managed to do the same with Ian Coleman’s tool running offline in a live Linux distro session on a dvd. Do you know specifically what field contains the key I need to then import into a software based hot wallet? I tried the private key of just the t-address containing my entire balance but it didn’t work. It was a change address that I figured out how to look for in Ian Coleman’s tool. I put this on hold until I can safely do it. I’m not planning to do anything other than find a new place to store it. Any input would be helpful. I’m likely going to rely on YWallet as well since it’s a great application. ---
**Author:** ![Teddd](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/teddd/32/26998_2.png) [@Teddd](https://forum.zcashcommunity.com/u/Teddd)\ **Post date:** [March 9, 2023, 7:06am UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/28 "2023-03-09T07:06:39Z")
yea, it’s resolved now yet i’ve placed order for Trezor wallet bcs of the issue 🤣 Now we wait and see which one the first supporting zec shield pool ---
**Author:** ![Teddd](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/teddd/32/26998_2.png) [@Teddd](https://forum.zcashcommunity.com/u/Teddd)\ **Post date:** [April 22, 2023, 1:12pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/29 "2023-04-22T13:12:32Z")
I bought a new phone device and try it out yet it was unsuccessful. Here are the errors I’ve encountered: I) IOS devices unable to scan QR code of unified account viewing key II) QR code of unified account viewing key can be scanned and imported to an android device as WO account but it’s showing different address from SG account. I have funded the SG account and WO account did not receive the fund so i assume the WO account is different acc from SG account after imported. I repeat the same steps for different new address for at least 3 times, and every time the WO account shows different address from the SG account although it was imported through scanning the QR code generated from the SG account. Any solution? ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [April 22, 2023, 2:22pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/30 "2023-04-22T14:22:02Z")
The ufvk doesn’t now have the transparent address. You can check that the S+O addresses are the same between WO and SG. ---
**Author:** ![Teddd](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/teddd/32/26998_2.png) [@Teddd](https://forum.zcashcommunity.com/u/Teddd)\ **Post date:** [April 22, 2023, 4:48pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/31 "2023-04-22T16:48:39Z")
Hi good day! As the tutorial you sent earlier was about import the ufvk, and the uf address showing on on SG and WO did not match from my end. However, i tried import only zvk and they were matched between 2 different devices. Now i am wondering how to check s+o address on my WO wallet, as it only shows s address and did not display u address as i imported only zvk due to ufvk did not match. Thanks for the response, appreciated it. ---
**Author:** ![hanh](https://sea2.discourse-cdn.com/zcash/user_avatar/forum.zcashcommunity.com/hanh/32/27853_2.png) [@hanh](https://forum.zcashcommunity.com/u/hanh)\ **Post date:** [April 22, 2023, 10:58pm UTC](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115/32 "2023-04-22T22:58:43Z")
UA can include one or many receivers. You can select which ones in the settings under “Main Address Type”. [Previous page](https://forum.zcashcommunity.com/t/zec-balance-did-not-show-on-ledger-live/44115.md?page=1)