@MrCoffie ZecWallet is not the “official” wallet from ECC, but it is fully sponsored by the Zcash Foundation. There is documentation with troubleshooting for any errors you may have: https://docs.zecwallet.co/
And the developer is active here on the forum you can ask them questions: ZecWallet fastsync to improve initial blockchain sync
Alternatively you can also try Zepio wallet, which is also sponsored by the Zcash Foundation: https://zepiowallet.com/