Hi support can you please unlock my zen.suprnova?

i need help i have follow your procedure to send mail to you but still no get response from your support can you please unlock my account ngyitfoong6273@yahoo.com?

This is not the suprnova support forum. This is the community forum for zcash the cryptocurrency. You should direct your email to the suprnova support team. I believe their email address is admin@suprnova.cc

The admin does frequent here though so perhaps @ocminer might chime in to give you a hand.

thanks you your response.