perhaps just their wallet crashed / out of sync and need to resync which takes a bit of time. There are known bugs there in the github issue tracker on such things (other pools have similair issues)
anyone else having problems with payments today. Im getting shares and around 50-60 sol/s been mining for about 12 hrs haven’t received any payments today
I mine Zcash at nanopool for about 3 weeks now. and I found this.
The first 1 or 2 weeks, everything runs ok. Nanopool actual mine more zcash than flypool. Then, until recently, I saw one “pending” on 07.oct.2017 around 21:4x:xx, that payment was pending for more than 5hrs, and when I check again next morning, it was gone. I went to see the top miner and see if they have the same problem as I do, and yes, all of them, at the same time 7.oct.2017 around 21:4x:xx, that payment was pending as long as I do. The second time when I see this problem again, which happed on the next day at night time, I stop all my miner. That pending payment not lost. (go check yours, I’m sure yours lost too)
And other incident is, I don’t know if you realized or not. Your Balance freeze for couple hrs. The balance number just freeze there. This happened before, back then I don’t know what’s going on until I lost my pending payment, I realized it might be stolen hashes. I think nanopool use these 2 methods to steel your zcash. Those incidents happen mostly at night time. Mining in the morning seems ok.