@Breasal, our records show that we have delivered 96% more hashrate to you over the last 24 hours than we promised. If you are not seeing that hashrate on your pool, could you please send a screenshot of your pool dashboard to support@toom.im?
@zcashrpc, I don’t know your username with us. According to our records, we should be overdelivering to all of our customers, so the “Last Seen Sat 05 Nov 2016 18:55:34 EDT (2 days ago)” line suggests that something is wrong either with your pool or an unknown issue on our end. Can you send me your username and maybe some screenshots of your pool’s dashboard?