There was a connection bug for a few users that could be fixed by starting with a fresh wallet. That bug is now resolved.
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Hi pastel
Thank you for reporting the issue,
Your funds are not lost, they are tied to your metamask account.
Not sure why double funds displayed after shielding, we will look into that.
Regarding 0 funds, maybe when you reconnected you did not enter custom birthday block of wallet creation.
What I suggest is to either delete locally stored wallet data from IndexedDB, remove snap, refresh and install again,
or just start from another chrome profile or another browser like firefox with same metamask account.
Make sure to set birthday block on install to a block later then the block when you initially created the wallet, does not need to be exact, just has to be older, and let it sync to current block.
You can search blocks in any zcash explorer and check blocks date.
thanks, ivan. ChainSafe is a highly qualified team, thanks for making the Snap. It’s not the most intuitive Snap, however. The UI could really benefit by introducing some UX improvements that abstract away some of the complexity and make it dummy proof. I will take the time to understand how to delete the InexedDB but for your average user, that’s not something they should have to execute on their own. This could be solved by simply linking to your docs on the UI if you don’t have the capacity to re-do the UI at this time.
Things are at an inflection point broadly speaking. I hope that we can continue to onboard people with seamless and inviting UX rather that telling newcomers to DYOR or forcing them to find a forum, dig through comments and hopefully find an answer. Thanks again for your response and thanks for the great MM Snap.
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Hi @pastel, thanks for your feedback. We definitely agree that the UX can be improved and we have several items regarding that on our todo list. I have added your feedback to our list as well. As we work through the maintenance contract, we will do our best to improve the UX in addition to ongoing updates and bug fixes.
@ColinSchwarz @bryant.chainsafe can you confirm whether WebZjs has been properly updated to NU 6.1? We have reports that sending funds to the t-address provided by the snap does not let you shield the funds and also stops showing the correct balance.
Please see video here:
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The thing is, I can see my funds on the blockchain, and if I send them to my MetaMask wallet SNAP, it updates and shows my current balance. So, the funds can still be recovered, but the issue is when trying to convert them to shielded. That’s what I’ve observed