Failed transaction issue

Hello, I made a transfer from my Zashi Wallet to an exchange, but the transaction is showing as failed. However, the funds are still not visible in my account. I tried re-syncing on a new device, but it didn’t fix the issue. I currently can’t access Discord. Is there anyone who can help?

1 Like

Hi @Batuhan, we are currently looking into a similar issue. Can you please email us at support@electriccoin.co so we can ask for some more details?

1 Like

Hello, thank you. I’ve sent an email.

2 Likes