Hello, I made a transfer from my Zashi Wallet to an exchange, but the transaction is showing as failed. However, the funds are still not visible in my account. I tried re-syncing on a new device, but it didn’t fix the issue. I currently can’t access Discord. Is there anyone who can help?
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Hi @Batuhan, we are currently looking into a similar issue. Can you please email us at support@electriccoin.co so we can ask for some more details?
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Hello, thank you. I’ve sent an email.
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CC @BostonZcash for Zashi Support
@Helpmepls67 You can also ask on Zashi Discord: Electric Coin Co.
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Don’t worry — Zashi has a highly dedicated and professional team. They will help you resolve your issue.
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