Nanopool is not recognizing my asics and wallets

Hello everybody

[ 11:21 AM ]

Can anyone here help how to fix my Jaxx wallet. I have been mining zcash on nanopool and now it is disappeared completely. I do not know what to do. I have a big balance at jaxx wallet and cannot take it out and the nanopool is not recognizing my asics or wallet. I would really appreciate it if any one would assist. Thanks in advance.

When I had bitcoins, I encountered such a problem on Jaxx. If there are coins in an Explorer at Your address, then there is no reason to worry. Just carefully rewrite the SEED phrase. Install the latest version of JAXX and restore your wallet using the SEED phrase.