I lose my shares and hashrate, but miner is working without problems 
I am not long having connection issues however my hash rate is reporting much lower than it should be.
yesterday pool H/s = ~1.58 MSol/s
today pool H/s = ~1.62 MSol/s
GREAT! 
eu3.zpool.guru is down 
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Sorry for that. We are having trouble with the provider of these servers: eu3, br and asia3. We are working on replacing this provider this weekend.
Could you test our alternative ports? And come back with your results. Thank you!
No-SSL port : 13333
SSL port : 14333
https://zpool.guru/getting_started
Use the alternative port if you have an efficiency problem with the standard port. The standard port goes through a proxy that automatically redirects your connection if there is a problem with the selected server.
We differentiate workers with the same name and connected to 2 different servers. We added the server column to your list of workers to help understanding. Note that this list represents the workers of the current round.
ok! morning will tell results
but…another question)))
the last value was 16K+ shares
now I can see 292
guys, really, what’s going on? this is not the first time
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eu3.zpool.guru and port 13333
Now good working
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Yes, port 13333 is stable last 8 hours
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This last unconfirmed block is too much. The pool is still not stable I will return once its settled.
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It was as an orphaned block. Nothing we can do about and nothing to do with the pool, except that we still have a low hashrate.
Orphaned block is a situation that happens daily in the Zcash network. Example, a few minutes ago Flypool created one: block 230035. And what’s fun with this last case is that it’s Flypool EU vs Flypool US.
On Zpool, we chose to show you all orphaned blocks. We will soon deploy a solution that could help our pool to have less orphans than others.
Here is a short description from “shorena” on bitcointalk that makes it easy to understand why this is happening:
It can happen that two miners on different parts of the planet find a block at the same time or shortly after eachother. Both blocks are valid, but only one will continue the blockchain over time. The block that was not build on is the orphan.
Having now a stable pool, the target is to reach 25 MSol/s. In the meantime we continue to add features and follow your comments.
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no answer… what happened with my and other users shares?
@almeki do you still get rewards? if so, can’t you compare how much and in which time frame you get them, to the rewards you got until last week in what ever pool you was using? if it is almost the same I guess you can stop fear about.
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no! not the same! what’s the difference what happened before? now there is a question to which nobody responded!
- I received the award for 292 shares of 16000+
- during the long period of time while were working on update 1.5, I had shares(about 30 000) who also disappeared… and no one said anything about it…
- one time me and a few people have not received reward for block, until this not written here
- with each update it only gets worse, each time written that all works fine, when in reality all sad
I until the last moment wanted to believe that it is not Scam…
but alas
or I something don’t understand?
@almeki - our system is working fine and everyone received/receives their fair share. We are very careful with that.
I will let my technical team explain.
I understand what he’s saying. He had 16812 shares (and you can see that in his screenshot previously), however for whatever reason he was only paid for 292 shares. I think that requires a little more than “I will let my technical team explain”. He literally lost 16520 shares. Where did they go? I could understand a few shares here and there but that’s significant and deserves more than a passing glance.
That being said, if you take a close look at the screenshot it appears to be missing some key pieces of the interface for whatever that means. He should have the following columns:
- Name
- Server
- H/s (Now)
- H/s (Avg)
- Efficiency
- Diff
- Shares
The Server and Efficiency column appears to be missing.
3 Likes
Also side note, on the settings page there is a banner that states:
Monitoring is activated. To desactivate write STOP into Email address field and save.
It should be “deactivate”. 
In fact I would state:
Monitoring is active. To deactivate type STOP into the Email address field and save.
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