I made a transaction from Lite coin to Zcash. The transaction is completed but I have not received my funds over three weeks.
Well… you’re gonna have to email their support!
This is the transaction ID is been 3 weeks now the fund hasn’t show in my zcash wallet. fa263f555837188b88de21443d667ce407f31a4a637207d85a34f316b02389bb
I contact them but to no avail.
Take to a public space like twitter or facebook and call them out on it. I doubt this forum will get you far 