Suprnova not sending my coins


#1

Since mining from start I did not received two transactions, any info about it?


#2

Same here, I did not receive the withdrawal transaction.
I sent them email and I have not receive response yet.


#3

So I think that there needs to be some refund for that because have lost my investment in Zcash.


#4

Found this message on their website

All stuck payments are being processed manually - reindexing/resyncing the wallet currently


#5

Ok nice, but that does not change anything on that that we have suffered loss. My first transaction was made at 40btc for 1 zec.