Suprnova not sending my coins

Since mining from start I did not received two transactions, any info about it?

Same here, I did not receive the withdrawal transaction.
I sent them email and I have not receive response yet.

So I think that there needs to be some refund for that because have lost my investment in Zcash.

Found this message on their website

All stuck payments are being processed manually - reindexing/resyncing the wallet currently

Ok nice, but that does not change anything on that that we have suffered loss. My first transaction was made at 40btc for 1 zec.