Failed install suprnova

I installed version for my windows 7, and used
nheqminer_suprnova.exe -u winstar.john1199 -p hend1122 -t 6
it connected but shows unauthorized worker ID. the worker username and password are right for 100 percent sure. i don’t know way?can someone know the reason?

Seems like you haven’t done any reading. You may want to start from the beginning and research what a miner is, what a pool is and how they function together. Here’s some basic question and answers to get you started. Once you’ve read this, I would suggest you go to suprnova and read their support information: