Issues with cryptonator and they are not answering

My last ticket to them:

Sep 21, 08:51 CEST

It has been some weeks since I should’ve recieved my payment. My account is Accounts - Zchain********** and I’m talking about the last 0.1608 zec payment, this is being too much, I want my money back.

On 21-09 I sent this last ticket, my first contact with them about the issue was on 23-07, they answered and asked for another address to deposit the money, but they didn’t transfer anything. I wanted to publicly share this issue as it seems that they aren’t caring.
Can I mention them on here?