It’s pretty much the same thing that happened to me… I had flypool payments that were in my zcash4win wallet i made 4 transfers yesterday and somewhere between my private wallet and cryptonator the payments were lost… since you told me they posted a message about zcash just try to wait it out and see what happens… And if after they say the issue is resolved if your funds still are not there i would go ahead and contact support… but i will tell you i’ve been emailing them and they are extremely slow to respond…
Any news? My deposit from Zcash4win to Cryptonator isn’t also showing up :). 45 confirmations but when i right click on the transaction and click ‘Show in block explorer’ it says: Page not found. If you entered a search query, make sure it was a valid account address (t-address), transaction hash, or block hash.
Edit: Aah okey. Found a comment and i guess its time to play the waiting game.
“idk if you have been paying attention to website. they say that they have sync problems on zcash wallet and it will be fixed
Zcash wallet sync issues detected. Some transactions might not be reflected on your account. We are working on it. All missing transactions will be deposited once it is resolved.”
Yes i dislike the exchange fees as well… Back to missing payments though… Sent one over 2 hours ago still isn’t showing up as pending… Starting to grow tired of it…
Same here… Sent a flypool payment from my wallet to they’re site yesterday at 11:40am still nothing… I’m about to stop using them and just keep funds in private wallet…
Thank you, Glad you got your payments as well…It’s a very bland wallet… That’s why i really wish exodus had support for Zcash but sadly it doesn’t because i was using JAXX but i read a few posts on here that warned against using it…