Statement from ZcashCo on Poloniex situation (July 2017)

Glad as well to see it working again. I’ve received 2 out of 10 payments made to the polo zec address while it was down. As soon as I receive them all, I’m getting the f**k out of Poloniex for good and moving to zcash4win :thinking:

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[quote=“carlosabia, post:56, topic:18937, full:true”]As soon as I receive them all, I’m getting the f**k out of Poloniex for good and moving to zcash4win :thinking:
[/quote]

Very good plan! :+1: :wink:

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There’s a number of exchanges ranked below Poloniex for Zcash support. Of those I’ve only had experience with Bittrex, which may even support more currencies than Boloniex.

Same here, recieve 0.21555 ZEC of 0.56262, lol. Can’t even cover my 7 day electric.
As soon as I receive them all, im mooving too to Bittrex.
Enough… not the first time when i loose my coins, first time lost 1500 SiaCoins, and still 1.5 months waiting answer of poloniex, and nobody don’t give a fuck.

Perhaps you should think about not holding your funds on any exchange. It sounds like you should have learned a lesson from this previously :wink:

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yeap, missing 5 payments of 0.05 myself. guess trezor for 100 something euros it is lol

Do these payments appear by themselves after a while or do i have to start spamming support ? Poloniex support is by far the worst support i have ever seen. Sent them all my IDs and pictures and w/e to raise the daily limits in late April / early May - still waiting LOL

You can wait forever! Yes, worst support ever.

@paige
I am curious to know if the ZcashCo Team actually received any communication / worked with Poloniex to resolve the wallet issue or did it automagicly get resolved on their end?

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AFAIK, they resolved this without responding to our request to offer support.

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Thanks for that update Paige. It speaks volumes. :slight_smile:

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I still have one payout from flypool that poloniex didn’t deposit in my account. I already submitted a ticket and I’m playing the waiting game of their slow support.

I’ve got 3 pending payments still. Nothing else to do but wait, their customer service is non existent

@carlosabia You are right ,have 2 in pending and still waitting for approvals → 2017-07-15 20:43:08 .My advice: Stay away from Polo

Thanks God, now all my pending transactions were loaded in Polo well.

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All my funds are still stuck in “Awaiting approval” status & one ZEC deposit transaction from July the 7th is still missing. I have already enabled 2FA + have got Level2 verified account (on such topics Poloniex support team is responsive, what confirms its existence). This doesn’t help much.
Now they have disabled LTC in the same manner. People, beware of Poloniex!

Me and a few friends have pending coins with them as well.
I’m waiting on 2 ZEC and my brother like 5 ETH. Move your money out ASAP,
not because you’ll lose it, but because your money is inaccessible in case you ever need it.

Ye my funds of ZEC were stuck for 2 weeks in awaiting approval stage at which point a support came to my rescue and canceled my withdrawal requests. He/She gave me 2 tips: 1, Enable 2FA 2, Don’t use polo exclusively as a wallet as it is not, if you don’t trade once in a while it can result in your withdrawals stuck or your account frozen. I traded a bit back and forth and withdraw it within minutes.

polo disabled the zec wallet again…

I thought no one would trade on Polo after the number of instances that have occurred before. If you want to save yourself from this drama, then do not trade on that exchange until they are stable for an extended time.