Problem with Poloniex ZCsah withdrawal

[ainz.hime]

I’m having the same problem with this post

Problems with Poloniex ZEC withdrawal

I am going nuts with Poloniex… Purchased ZEC (seems to be the only place now) and I tried a withdrawal using a small amount. It went fine, got in my wallet. Great. The issue started when I withdrew the rest… It got posted on my account as COMPLETE,however with a fake transaction id 1999089f88d73ac13c4cdb76727b3c963caaa9bf1a3bf4d424d0d57b35cbc68b - see picture Of course, raised ticket, no answer after 3 days still waiting. Doing some reading on twitter, forums and the likes it seems to happen…

The withdrawal status said complete but the transaction id provided cannot be found on the blockchain

The problem happened 12 days ago and still no response or what so ever from Poloniex. I’m curious about of what causing the problem. Under which circumstances that this problem could occur? Any thought or any suggestion is appreciated

Thanks

[johnwisdom]

what block explorer are you using to check the transaction?

[ainz.hime]

I tried multiple of them. These are the list of sites I tried.

Zchain - Zcash Blockchain Explorer

https://zcash.blockexplorer.com/
https://minergate.com/blockchain/zec/blocks

In case you want to try, this is the transaction id I got.
9dc77add14a603226d35703ebce671f64a861736e12e8f9ac3db791afa396720

Thanks

[johnwisdom]

@ainz.hime

9dc77add14a603226d35703ebce671f64a861736e12e8f9ac3db791afa396720

This transaction doesn’t exist, the question is, why would an exchange fake a tx id?
This is sooo unconfortable.

I wish everything gets cleared out for the best and please let us know what happens!

[Ivcelmik83]

it was a post 2 weeks ago it seems the same issue he got his coins after 5 days Problems with Poloniex ZEC withdrawal

[ainz.hime]

well, he got his coin in 5 days, but mine is still missing after 12 days.

[Ivcelmik83]

I’ve got my coins after 60 days so… is better to use ur own wallet