Yesterday I tried to send some ZEC to my Gemini account from the Nano S and all the Ledger would do is stay on “preparing transaction” and then eventually time out. I downloaded and installed the latest firmware, removed the Bitcoin wallet app, re-installed the Bitcoin wallet app and then the Zcash app but no change. Still locked at “preparing transaction”. Macbook Air, never any issues before.
This morning I tried it on a new computer and was able to send two transactions to Gemini, a test of .15 ZEC and later another .30 ZEC and both went through fine. Windows 10.
Once they were confirmed I thought I was golden and tried to send the entire balance to Gemini…about 6 ZEC. Same thing started again…locking at “preparing transaction”.
I tried changing the amount to send from 6 ZEC to 0.15 and that didn’t work either. Back to square one
I’ve used this Nano for about 10 months with zero issues (sending to Kraken) and this behavior is getting me a little nervous.
Another possibly related very weird thing is the balance the Ledger shows is way off of the actual balance per Blockexplorer. The discrepency has been going on for a couple of months but usually fixes itself after a few syncs. The sync isn’t working now either no matter how many times I try it.
This is the first time I’ve tried sending any coins out of the Nano in just over a month.
Any ideas on how to get the rest of my coins to another more reliable wallet?